To ensure you have the best experience possible, please make a reservation in advance. You may request a specific therapist if you have a preference. A.W W Day Spa offers a generous 24 hour cancellation policy. Treatments cancelled within 24 hours and no show will be charged the full service fee. Group cancellation policy is 3 days.
To get the most out of your spa session, please arrive at least 15 minutes early. This will allow you time to fill out any paperwork that may be required. If you are arriving late for a service your treatment will end at the scheduled time if the next guest will be delayed. The value of your full service will be applied.
Please notify our Front Desk any time before your treatment. High blood pressure, heart condition, recent surgeries or injuries, undergoing cancer treatment/or currently have cancer, diabetes, allergies, medications or pregnancy are of special priority. Please note that we don’t perform any massage services prior to the first trimester.
Shaving is not necessary but it is recommended. If you do choose to shave prior to your facial, be sure to do so at least two hours prior to your scheduled appointment.
When you are at our spa, we invite you to communicate openly with us to ensure we are meeting all of your needs. Whether you want the temperature adjusted or the music changed, our goal is to create a comfortable and enjoyable session for you.
We accept all major credit cards and cash. We are proud to offer affordable prices for all our services. VIP Cards cannot be used for gratuity.
Gift certificates cannot be used to purchase gift certificates. gift certificates are not redeemable for cash and cannot be returned for a cash refund. Any unused balance of the gift certificate will remain until redeemed. If a purchase exceeds the amount listed on the gift certificate, the redeemer is responsible for paying the difference at time of purchase. Gift certificates are not transferable. Spa packages need to be redeemed the same day.
Spa Finder and Spa wellness cards are not accepted.
If you enjoyed your service, each Therapist at A.W.W Day Spa is very grateful for any gratuity. However, a good rule of thumb is 20% of the entire service dollar.
Return Policy
Gift certificates cannot be used to purchase gift certificates. Gift certificates are not redeemable for cash and cannot be returned for a cash refund. Any unused balance of the gift certificate will remain until redeemed. If a purchase exceeds the amount listed on the gift certificate, the redeemer is responsible for paying the difference at time of purchase. Gift certificates are not transferable. Spa packages need to be redeemed the same day.
